Buying a new appliance is an investment, but consumers shouldn’t choose a refrigerator or washing machine based on the price tag alone.
On Thursday, Consumer Reports released a ranking of appliance brands based on their reliability. The study evaluated different appliance-makers based on information the organization collected from members on more than 381,000 kitchen and laundry appliances purchased between 2008 and 2018.
Speed Queen, a company that exclusively manufactures clothes washers and dryers came was No. 1 in Consumer Reports’ ranking.
Speed Queen, a company that exclusively manufactures clothes washers and dryers, was No. 1 in the ranking.
To rank the brands, Consumer Reports asked members how often the appliance broke or stopped working adequately. It looked at eight different types of appliances: refrigerators, dishwashers, ranges, cooking tops, wall ovens, over-the-range microwaves, washers and dryers.
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Consumers rated reliability as more important than price or performance in determining which appliance they purchased, said Eric Hagerman, home editor at Consumer Reports.
“The stakes are high for major appliances,” he said. “These are really expensive products that you buy for your home. They’re things you have to have installed and they basically become a part of your home.”